How Do I Submit a Claim to Old Mutual?

How do I submit a claim to Old Mutual? It’s something that many people have been asking. Old Mutual is one of the most popular insurers in South Africa. The company offers a wide range of insurance products, including health, car and house insurance. The company is well known for being fast in processing claims. You are here because you wish to submit a claim and you are wondering how to do it. The following are the steps that you need to take;

Steps to submit a claim to old mutual

The following is how to submit a claim to Old Mutual;

1. You can submit a claim via your broker. They will help you with the process.
2. Alternatively, you can call 0860 24 7 365 to submit your claim.
3. It’s also possible to submit your claim via email. See below for the addresses that you need to use. Send your email to the most relevant address.
4. You can also request a claim callback on the claims website.

Email addresses for lodging your claims

The following are the Old Mutual email addresses to which you can submit your claim;

• nonmotorclaims@ominsure.co.za
• motorclaims@ominsure.co.za
• Agrimotorclaims@ominsure.co.za
• agrinonmotorclaims@ominsure.co.za
• windscreenclaims@ominsure.co.za
• specialistclaims@ominsure.co.za
• fastclaimCNM@ominsure.co.za
• fastclaimPNM@ominsure.co.za
• nonmotorclaims@ominsure.co.za
• Agrinonmotorclaims@ominsure.co.za

Claim forms

You need to fill in the claims form when submitting your claim. There are a number of forms. You need to choose one that is relevant to your claim. You can download the claim forms on this page.

How to submit a death claim at Old Mutual

If you wish to submit a death claim with Old Mutual, you can do so by visiting the claims page and clicking on the Make a funeral and live insurance claim button.

You will be asked to fill in a raft of information, including the deceased’s details, their ID, date of death, funeral date and other details.

Here is the Old Mutual call centre number

Summary

This article was dedicated to showing you how to submit your claim. How you submit depends on the nature of the claim that you wish to make. The great thing is that Old Mutual is one of the fastest in terms of processing claims. That’s important, considering that the money may be urgently needed. In the event of a death, as an example, you will wish to get the money as soon as is possible to help with expenses.

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