How to Claim Lotto Winnings from Capitec
Do you wish to learn how to claim Lotto winnings from Capitec? You are probably here because you or someone you know has just hit the jackpot. You have won Lotto and you are now looking to get your money. Let’s begin by saying you are very lucky. South Africans only have one in around 20 million chances of winning the lottery. So, the odds are staked against you. The fact that you have landed winnings means you are one of the lucky few. But how do you claim your money if you played via the Capitec app or through Capitec USSD?
How to collect your lotto winnings from Capitec
The following is how to claim your Lotto winnings from Capitec;
- If your winnings are below R49999 and below, they will automatically be deposited into your Capitec account. You won’t have to do anything. This will happen within 3 days.
- For those whose winnings are between R50 000 and R249 999, a text message will be sent to you phone notifying you about your winnings. The money will then be deposited into you account within the space of 7 days.
- If you win money that is over R250 000, you will have to collect the money directly from the lotto authorities. You can call 0800484822 to learn more about what you need to do in order to claim your money. That’s the Ithuba helpline.
What do I need to present to collect your earnings?
That’s how to claim Lotto winnings from Capitec. We noted in this article that if you played via one of the Capitec channels, how you get your money will vary depending on how big your earnings are.
It was noted that figures over R250 000 need to be collected directly from Ithuba. But what do you need to present in order to get your earnings?
You will be required to present proof of identity in the form of your ID card. They will also ask you to fill in certain documents before collecting your money.
Here is how to buy data on the Capitec Connect SIM
Summary
In this post, we showed you how to claim Lotto winnings from Capitec. It was noted that Capitec is one of the banks through which people can play lotto using one of the digital channels.
People do so using the Capitec app or via USSD. Should you win, you will get your earnings in different ways, depending on the amount of money that you would have won.
Here is how to check your Capitec loan balance
Do I also get a notification from Capitec if my winnings are more than R 250 000.00?
Yes, you get notification
What happens if Capitec does not notify you of winnings?
If you winnings are below R50000, you will not be notified. They will only notify you if you won 50k or above
I have won 3 numbers and bonus from capitec but I did not get my money and 3 numbers what must I do
Hmmm. A lot of people have been complaining about this? You may wish to reach out to Capitec directly
I have won 3 numbers on lotto
After how long because within 24 is non taxable,and after 2 days you will be taxed
How long will someone receive notification if won jackpot via capitec app bcoz they say if u claim your money within 24 hrs is non taxable,so if the bank notify me within 2 days it means I will be taxed even though wasn’t my fault
If. I win the amount of 19.50 how do I get it n play it on the Capitec App
It will automatically be put into your account. You can use it from there.
How many days will payment make if I won R50
Hi Dezil. You money should be deposited within 3 days. Otherwise you can get in touch with Capitec to find out whats happening.
How long does it take to receive notification from Capitec for the winning more than R250 000?
Is the notification via sms or will I automatically see on the app if I won more than 250 000??
You should get notification via SMS
Can u see if there is any winnings on my capitec app from nov 2022
Can u see if there is any winnings on my capitec app from nov 2022
My number was cloned and i didnt get any notification can u sew if there is any lotto results to me on my capitec acount
I want my claim to be in my Capitec account
If it’s below the amounts that were mentioned in this article, it will deposited into your account. If it’s above, they will tell you what to do. What usually happens for most people is that the amounts that they win are so small that they do not even notice when the money is deposited into their accounts.
Thanks very much for letting us know the details.
Thank you very much for information
If I win above R250k to millions and I have played quick pick online. Will I get an automatic notification that I have won or do I need to search if I’m a winner manually.
Hi. Everyone who wins should get notification. The only difference should be where you get the money
Hi
I got 2 numbers just wanna know how to get my winning numbers money
Money will be deposited into your account automatically. However, you may not notice if the amount is too little. It will probably be swallowed by your account.
Must the numbers be in order to win or random because I got some numbers right but they weren’t in order
Hmmm, can you clarify what you mean?
Must the numbers be in order to win or random because I got some numbers right but they weren’t in order to win
I want to know what will happen cz I win 2 numbers in lotto and 3 number in lotto plus plz assist
Money is deposited direct into your account. But it may be too small that you won’t notice
Can u help me and sent me all the numbers from Nov 2022
If you switched to app notifications only and you win over 250k will I still gonna get SMS notification ?
Hmmm, let us check on that one
do you get a SMS or will the notification show on your app?
They say it’s an SMS
Hi
If you won 8000 will the notify you
Yes, they will notify you
What information does the wining sms contain
If u dont won how to know tht
They are supposed to send you a text
How do I go to my played numbers ,previous per history e.g. 21 July 2023 record
How do I go to my played numbers ,previous per history e.g. 24 July 2023 record on the ticket
I played and have my reference numbers.
Don’t know whether I won anything or nothing.
Did not receive notifications w.r.t either.
Hi what to do if i won R517,90 ,i played via capitec app?
Under ideal conditions the money will be deposited into your account automatically
Hi when I play from Capitec app lotto with R30 I get the notification via SMS.
I never received any sms of my winnings less than R50 why not.
They say they don’t notify for anything below R50000
I got 3 numbers in the lotto plus 1,but not in order ie ascending order,
from smallest to largest, do l qualify for a win
Not sure what you mean but as long as you got the required number of numbers on the same board (ie on the same line), then you should get paid.
Hi. There are many ways of bringing money to South Africa from abroad as long as it’s the proceeds of honest transactions. Examples are Paypal, money transfer and much more. For the specifics that you mention, you will have to approach Capitec directly. They may wish to look at the source of the funds. That puts you in a pickle, you should collect the money yourself if you wish to be able to show that you won it fair and square. Whatever you do, stay legal
I won powerball amount R333.00 and R15.00 last week ,I didn’t receive any payment what must I do?
The money is supposed to be automatically deposited into your account. You can get in touch with Capitec directly
1 won R357 Powerball on the 25 August n haven’t received any payment
If I have won, when is the notification sent, same night of the draw or following morning?
They say within 2 or 3 days depending on how much you have won
I have phoned capitec several times, quoted my reference number. Agent checked and confirmed where I have proof winning R1078.20 2weeks ago on powerball. Yet no money being paid out? How is this possible. I have phoned ithuba and sent back to capitec. I’m clearly not going to buy on the app. Really somebody help. Has this maybe happened to anyone you know?
Yes the entire thing does appear to be a bit of challenge. There are complaints about people not getting their money all the time.
but why people are not getting the money yet the app it self says we will get our money via bank?
It’s a serious issue that people have been complaining about. We will enquire from Capitec
What’s the point of playing lotto or Powerball on the App but payment is not automatic as promised ? then how does Capitec regulates this ? It’s unfair to win and not get paid as per rules . So then I have to always check my numbers and not rely solely if I win I might lose and would never know because I will not get the money ever . So best is to play the manual ticket way and a ticket . Clearly the App is failing us
True. It doesn’t make sense. It seems a lot of winnings are disappearing somewhere, particularly small amounts
I played 3 times I don’t even know if I won or loose no sms nothing
Yes. The system needs to be revamped tbvh. They don’t SMS for small winnings
Why say I have 1 valid withdrawal
My numbers are 2
I dnt understand
Hi I recently notified by capitec that I won’t be getting sms notification, messages will be in app messages, so I would like to know will my lotto winnings be notified in app more than 250 000 above?
If your winnings are above R50000, they will notify you via SMS. Otherwise they will not notify you for anything below that
Hi
Lotto star needs to improve the system 3 days is too long to receive the payment.
I’m one of those unhappy clients who are playing lotto via capitec app.My winnings of 3 numbers are not paid.Why?I feel I should be notified because as a pensioner,that R7 or R15 means a lot to me.Please notify your clients irrespective of small or large amount of money.Please assist your clients.Thank you admin.
Very true. It’s a funny system that they have. If someone wins, they should be notified, however small the winnings may be. How will you know you have won if you are not notified. It’s surprising actually. This should be something that’s not too difficult to implement.
O won R50 lotto using Capitec how to claim it
It’s supposed to be deposited into your account automatically
Am a capitec user i did not receive most of my winnings in my account what might be the problem?
Why does capitec or all banks not deposit all amounts won if played via app directly to account that played lotto ,whether jackpot or not because we live in unsafe country where someone can be kidnapped and robbed while going to collect money from ithuba.If someone played via bank app it means that person is over 18 and has a valid account.
I got a call from lotto winnings, a missed call. Tried to check truecaller it says it is lotto winnings. But it was not a call not sms is this possible scam
Check your numbers to see if you won