How to Stop a Debit Order FNB
Do you wish to learn how to stop a debit order on FNB. Debit orders are a great way through which people in South Africa can settle their monthly obligations. You may have subscribed to some service where you are required to make monthly payments. An example would be DSTV.
In that case, it’s easier to have the money automatically deducted from your account on a given date. But you are here probably because there is a debit order that has gone through without your agreement. Or maybe you cancelled a service, yet the debit order went through.
This situation happens a lot in South Africa. People unsubscribe from a service, yet they continue to be billed every month. Cancelling a particular subscription is rather difficult. So, how do you cancel a debit order on FNB?
How to cancel an FNB debit order
The following is how to stop an FNB debit order;
- Open the FNB app on your phone.
- Go to Accounts.
- Click on the arrow in front of the account from which money has been deducted.
- On the next page, go to My debit orders.
- A list of your debit orders will appear. Choose the one that you wish to cancel.
- Your debit order will now be cancelled.
You need to cancel the debit order with the service provider
That’s how to stop a debit order on FNB. One thing that we need to note is that you need to first reach out to the company concerned to get them to cancel the debit order.
It used to be that doing this was the only way through which to cancel a debit order. However, banks now allow people to dispute debit orders.
You may be asked, however, to provide proof that you have already asked the service provider to cancel their service. So, this is an important step that you need to take.
Don’t stop valid debit orders
If you decide that you want to stop a valid FNB debit order for whatever reason, you should think twice about doing so.
Disputing valid debit orders could end up negatively impacting your credit score. So, this is something that you really need to think through before doing.
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Why stop an FNB debit order
In this article, we focused on how to cancel an FNB debit order. It was noted that you can do this via online banking, via the bank’s app and through mobile banking. You can also cancel at your nearest branch. But why would you take the time to stop your FNB debit order?
Unauthorized debit orders
There is a lot of fraud going on in South Africa, and people sometimes get debit orders that they have not authorized. Perhaps you signed up for a service thinking it was something else.
You are now shocked that money is being deducted from your account. Unauthorized debit orders are a problem, but you can dispute them as a way of getting them cancelled.
The amount deducted is not what you agreed to
Debit order withdrawals need to be exactly the amount that you agreed upon. Should this not be the case, you will have sufficient grounds to dispute the debit order.
It’s one of the biggest reasons why most people end up disputing debit orders. Some service providers out there will increase their charges without notifying you first. In that case, you can have the order cancelled.
You have already instructed the service provider to cancel
This is something to which we have already alluded. If you have notified the service provider that you wish to cancel a debit order, you will be well within your rights to have it reversed should the company continue to deduct money from your account at the end of the month. Unfortunately, this is something that happens a lot in South Africa.
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