Do you wish to learn how to stop a Capitec debit order? Debit orders are great because they help you automate the process of meeting your monthly obligations. If you have subscribed to a service, as an example, setting up a debit order means you don’t have to remember to pay them a certain amount at a certain time of the month. You are here because there is a debit order that you wish to get rid of. How do you do that on Capitec?
How to cancel a Capitec debit order
The following is how to stop a Capitec debit order;
- Open the Capitec app on your phone or tablet.
- Click on Transact.
- Select Debit Orders.
- You will be asked to enter your Capitec Remote PIN.
- Choose the debit order that you wish to cancel.
- Select the reason why you wish to cancel the debit order.
- Accept and exit.
This only disputes a debit order. You need to reach out to the service provider to cancel
That’s how to stop a Capitec debit order. Please note that the steps that we have just described will only work for debit orders that are under R400. If the amount in dispute is above that, you will need to visit your nearest Capitec banch to get the issue resolved.
In any case, the best way to cancel a Capitec debit order is by reaching out to the service provider. They are the ones who will then stop making deductions from your account. If you have already reached out to the company, yet money continues to be debited from your account, it’s a good enough reason for cancelling.
Another thing to consider is that you should never cancel a debit order simply because you no longer can afford to make your monthly payments or because you are short of cash at a particular point in time. A debit order is a contract. If you breach it, that will have negative implications on your credit-worthiness.
Why stop a Capitec debit order
In this post we showed you how to stop a Capitec debit order. It was noted that you can do so via the Capitec bank app. But why would you wish to cancel?
We have already given some of the reasons. A lot of people look to cancel because they are short of cash and they no longer with continue with their monthly obligations. Doing this can be a breach of contract. You need to first reach out to the provider to cancel the service. They will then cancel the order.
There are many cases where people cancel services, but for some reason, debit orders continue to go through. That could be what is happening to you. If you have already cancelled a service with a provider, you will be able to launch a dispute via the Capitec app.