How to Claim Lotto Winnings from Absa

Do you wish to find out how to claim your Lotto winnings from Absa? If yes, then congratulations! You are one of the people whose lives are changed through the Lotto every week. The great thing is that as an Absa client, you can now play Lotto using any one of the many available digital channels. You can play on the Absa app. You can also play using the Absa USSD code. You are here because after playing this way, you have hit the jackpot. Now you are wondering how to claim your winnings.

How to collect your Lotto money

The following is how to claim Lotto winnings from Absa;

  1. If you have won money that is R50 000 and below, the money will automatically be deposited into your Absa account. Before that happens, you will get notification from Absa via SMS telling you that you have won. The notification will contain a reference number and the day when you can expect your money. You will also get a contact number that you can use to get in touch with Absa. The SMS will be send to you within 2 days of the draw.
  2. If you have won money that is over R50 000, you will have to get in touch with Ithuba to collect it. First, Absa will send you a text message notifying you that you have won. That will happen within 2 days. The message will have a reference number, the date of the draw and instructions on how to collect you money. You will also get an Ithuba contact number. The SMS will also give you information on what you need to take to Ithuba to verify you identity.

What documents are required at the Ithuba offices?

That’s how to claim you Lotto winnings from Absa. We noted that if you have won money that is over R50 000, you need to go to the Ithuba offices. When you go there, you need to take some documents that will help verify you identity. The following is what you need;

  • Your national ID.
  • A one month bank statement.
  • The reference number that you got via SMS.


This post was dedicated to showing you how to claim your Lotto winnings from Absa in South Africa. We noted that there are two ways through which to claim your money, depending on the amount of money that you have won. If you have won an amount R50000 and below, the money will be deposited into your account.

It will happen automatically. You won’t need to take any action. But if you have won money that is more than that, you will need to go to the Ithuba offices. It was also noted that a lot of people are now playing Lotto using digital channels. That’s easier than looking for somewhere where lotto tickets are sold.

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  1. I won three numbers lotto numbers and two plus bonus but I didn’t get my money

  2. Good Afternoon

    What happened to the automatic payments for the lotto draw on the 6th May 2023, i didnt win much but a win is a win

  3. Has anyone ever been paid their below R50000 winnings? No matter how small. Do they pay? I’ve accumulated several small winnings over two months but none has been paid.

      1. I’ve won 3 numbers from yesterday’s draw 05/07/23 I know is a small amount but win is a win, now I’m expecting to receive my money please help

  4. I haven’t received any money even with two of three numbers since I’ve been playing through my ABSA app so disappointing.

    1. That’s the challenge with playing on the app. A lot of people have complained that the money didn’t arrive at all. Or maybe it did but the amounts won were so small that the winner did not notice? That could be the issue in your case?

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