How to Change the Phone Number on your Nedbank Account

Do you wish to learn how to change the phone number on your Nedbank South Africa account? It’s something that a lot of people have been looking to do. Nedbank is a huge player on the banking scene in the country. They currently have millions of customers. It’s not surprising therefore that some of them will be looking to make changes to their details every now and again. So, how do change the contact details on your Nedbank account?

How to change the contact details on your Nedbank account?

The following is how to change the phone number on your Nedbank account in South Africa;

  1. Log into the Nedbank Money app.
  2. Click on More to the bottom right of your screen.
  3. Open Settings.
  4. Go to Profile settings.
  5. Click on Profile details.
  6. Go to Contact details and click on the pencil icon to edit your details.
  7. Type in your new number under Primary cellphone number.
  8. You will be required to verify your identity using the selfie verification method.
  9. Your number will now be updated.

You can also update your number at a branch

That’s how to change the phone number on your Nedbank account using the bank’s money app. This is a very convenient way of doing this.

One thing that you will find is that a lot of banks in South Africa do not have the option for changing contact details using the app.

You actually need to visit your nearest branch to do so. As an example, see how to change the account contact number on Standard Bank. It can only be done inside a branch. So, Nedbank is advanced in this regard.

But is there another way through which to change your contact details? With Nedbank, you can also do it at a nearby branch. That would be ideal if, for some reason, you are unable to use the Money app. So, there are two options in this regard.


In this article, we showed you how to change the phone number on your Nedbank account. It was noted that Nedbank is one of the country’s major banks.

The great thing about Nedbank is that it is one of the few banks in the country that allow you to change your contact details via their app.

With everyone else, you need to visit a nearby bank. Nedbank allows you to change your details in two ways, via the app and inside a branch.

A change of contact number would be necessary for a couple of reasons. Maybe you have moved to another number. A lot of people use their work phone numbers, as an example. In the event that you are leaving that job, they may take back their number.

In some instances, you may simply have decided to start using another number. Maybe you have moved to another network and you didn’t want to port your old number. Maybe you are simply looking to start on a new slate.

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