How to Stop a Debit Order on Nedbank

Do you wish to learn how to stop a debit order on Nedbank in South Africa. Nedbank customers often approach us looking for information on how to do this. Debit orders are great. They allow you to make automatic payments for goods and services on a monthly basis. Perhaps you have a DSTV debit order. Or maybe you have a debit order with another company. It removes the worry of having to remember and organize payments each month. You are here because for some reason, you now wish to stop your debit order. How do you do that?

How to reverse a Nedbank debit order

The following is how to stop a debit order on Nedbank;

  1. You can stop a debit order on Nedbank through the Money app. Log into the app and go to the account from which money has been deducted. Next, click on Debit Orders. Now go to the debit order that you wish to stop and click on Stop.
  2. Another option is to cancel a Nedbank debit order through online banking. Log in and open the account from which money was deducted. Click on Debit Orders and then open the debit order in question. Click on Stop.
  3. You can also go online to reverse a debit order. That’s possible on the Manage My Debit orders page. Fill the online form outlining the reasons for the requested reversal.

How long does it take for money to be deposited back into my account?

After you have reversed a debit order, how long does it take for money to go back into your account? According to Nedbank, it can take between 2 and 3 days.

Why stop a debit order on Nedbank

That’s how to stop a debit on Nedbank. But why would you want to do this? There could be several reasons why you may want to cancel a debit order.

Maybe money has been deducted for a debit order that you never signed. This sometimes happens. There are a lot of criminals in South Africa, and it’s possible that they signed you up for something without your knowledge.

Another reason that is often cited for cancelling a debit order is if a service provider has deducted money that is over the agreed amount. In that case, you may wish to have some of the money that has been deducted reversed.

It’s also possible that you have already terminated the service in question. When you do this, you should also instruct the service provider to stop the debit order. In that case, you can then reach out to Nedbank to have deductions stopped.

If you are having issues, here is the Nedbank call centre number for South Africa

Don’t do anything fraudulent

A lot of people want to stop debit orders simply because they have changed their minds after signing an agreement with a company. First of all, don’t sign anything that you are not sure of.

If you stop a Nedbank debit order for a service that has already been provided, you risk becoming liable to prosecution and it can affect your credit score in a negative way.

In fact, the best way of cancelling a debit order is by reaching out to the service provider so you can come to an agreement on the best way of parting ways.

Leave a Reply

Your email address will not be published. Required fields are marked *