How to Report a Lost Capitec Card

Are you looking for information on how to report a lost Capitec bank card? Capitec is one of the major financial institutions in South Africa They have over 16.7 million clients across the country. You are here because you are one of them and you have just lost your Global One card. What do you do in that case? How do you notify the bank about the bank? And how do you stop your lost or stolen Capitec card from being used?

How to block a lost Capitec Global One bank card

The following is how to report a lost Capitec bank card;

1. Call the bank’s customer care number 021 941 1377 to report the loss. You will be able to talk to Capitec agents on that number. Tell them that you wish to immediately block your card.
2. You also have the option to stop your lost Capitec card using the Capitec app. You can download it from the Google Play Store and from the Apple App Store. Log into the app and the go to Cards. Next, choose the card that you wish to block and select Stop Card. Pick a reason for stopping the card.
3. It’s also possible to stop a stolen Capitec bank card via WhatsApp. You need to save the number 067 418 9565 on your phone. Open WhatsApp and send the message Hello to the number. Choose the appropriate option for stopping your card.

It’s important to immediately report your loss

That’s how to report and stop a lost Capitec bank card. A lot of bank fraud takes place across South Africa. Every day, there are many people who lose their money to criminals.

Should you lose your bank card in whatever way, it’s important for you to immediately report the loss to your bank. Otherwise you risk becoming one of the victims. The longer you wait, the more like it is that the criminals will be able to steal from you.

How to protect yourself at an ATM

So far, we have focused on how to report a lost Capitec bank card. We noted that immediate action is needed to prevent yourself from becoming a victim of fraud.

In this section, we take a look at some of the steps that you can take to protect yourself while using your card. This applies whether you are using an ATM, buying in a shop or transacting online.

One thing that you should never do is to share you PIN with other people. If you believe your PIN has been compromised, it’s important to take steps to change it as soon as is possible.

Never use an ATM if there are suspicious people hovering nearby. When shopping online, don’t give away your PIN and card number to anyone. Only buy from reputable outlets.

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