How to Check Balance on a Capitec Connect SIM Card

Have you been wondering how to check your balance on a Capitec Connect SIM card? Capitec has now joined FNB and Standard Bank in offering mobile communication services to people in South Africa. These companies are what is known as Mobile Virtual Network Operators (MVNOs).

An MNVO is a mobile communication company that does not have infrastructure of its own. It, instead, uses infrastructure from other companies. You are here because you are a Capitec Connect customer and you will to learn how to check your data and airtime balances. So, how do you do it?

How to check airtime and data balances on Capitec Connect

The following is how to check your balance on a Capitec Connect SIM card;

  • You can check your balance by dialing *101# on your phone.
  • Follow the prompts to see how much airtime, data and SMSes you have remaining in your phone.

Which network does Capitec use?

That’s how to do a Capitec Connect balance check. We have already noted that Capitec is an MVNO. They do not have their own mobile network infrastructure.

Instead, they use infrastructure from other companies. So, which company do they use? At the moment, Capitec uses Cell C. That’s the same network that’s used by the other banking MVNO, FNB.

However, Cell C has announced that they will be moving all their MVNO customers to MTN over the course of the coming 3 years. Indications are that Cell C plans to become an MVNO in itself.


In this article, we showed you how to check your balance on a Capitec Connect SIM card. Capitec is the largest bank in South Africa in terms of subscriber numbers. They are used by over 16 million people.

It’s not really surprising, therefore, that they have since diversified into an MVNO. It was noted that an MVNO is a mobile company that does not have it’s own infrastructure. Instead, it uses established networks.

This article showed you how you can quickly and easily view you balance on Capitec Connect.

Learn how to reset your Capitec mobile banking PIN

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