How to Get Bank Statement from Tymebank App

Do you wish to learn how to get a bank statement from the Tymebank app? It’s something that most Tymebank customers will look to do at one point in time. Tyme Bank is South Africa’s digital-only bank. It doesn’t have physical branches. Customers get everything done virtually. That includes requesting for and getting a stamped bank statement. But what are the steps for getting one?

Steps to get a bank statement from Tyme Bank app

The following is how to get a bank statement from the Tymebank app;

  1. Log into the Tyme Bank app.
  2. Choose Everyday account or any other account for which you wish to get a statement.
  3. Go to Account Information.
  4. Click on Statements.
  5. Type in the email address to which you wish to have the statement sent.
  6. Go to your email’s inbox and download and print the statement. Alternatively, you can forward the email to someone else.

What if I want to have a stamped bank statement?

That’s how to get a bank statement from the Tymebank app. You can also follow the provided steps to get your statement through online banking. The steps are almost the same.

Note that the statement that you get will be digitally stamped. If you require a statement that is physically stamped, you will have to email the statement to accountsupport@tymedigital.com. They will stamp the statement and they will send it back to you.

How to get your address to appear on your Tyme Bank statement

A lot of people have been reaching out to ask if there is a way that they can get their addresses to appear on their Tyme Bank statements. We reached out to TymeBank and the following is what they told us;

Please visit your nearest TymeBank kiosk to update your profile using fingerprints and update your details. Once you have done this, you will be able to get a bank statement with your physical address. Please use the store locator from our website to find a kiosk near you.

Tyme Bank Team

Why would you need to get a bank statement from Tymebank?

In this post, we showed you how to get a bank statement using the Tymebank app and through online banking. But why would you need such a statement?

There are many reasons why you may be here looking for one. Bank statements are required whenever people are opening accounts with retail stores, as an example.

They are also a requirement when getting loans from banks and from elsewhere. Your landlord may also demand a bank statement from you when signing a lease.

In all cases, people ask for a statement to make sure that they person with whom they are doing business is financially solvent. They need to be sure that you are going to be able to repay any money that you may have borrowed from anywhere.

Here is the Tyme bank call centre number

31 Comments

    1. Greetings. Thanks for getting in touch. to get your address on your statement, please visit your nearest TymeBank kiosk to update your profile using fingerprints and update your details so that you can get a bank statement with your physical address.

  1. Hi would love to know how can I get my tymebank statement if I don’t have the app I don’t use a smart phone

  2. I have been trying to contact tymebank on email, no joy!! It keeps saying the mailbox is full. I have been trying for the last month.
    I need to get a bank statement for January 2024 and I am tired of this uselessness. The WhatsApp is of no help. It is just a robot

    1. Hmmm. Did it arrive in your email? Are you unable to open it? You need to have the password if that is teh case. Search for tymebank statement password to get the answer. If it’s not arriving in your email, make sure that the address that you are entering is the correct one

  3. The statements that was emailed to me is not allowing me to open it. It says invalid id.
    And i need statements from my personal acc abd it’s sending it from my business account. Please advise

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