How to Change SARS Banking Details

It’s essential to ensure that all your South African Revenue Service (SARS) details are correct. That ensures your tax refunds or payments are correctly processed. Whether you’ve switched banks, closed an account, or opened a new one, it’s vital that SARS gets your updated banking information to avoid delays and complications. In this guide, we will show how to change your SARS banking details, which channels to use and the documentation required.

Steps to Update your SARS Banking Details

SARS provides three main channels for those looking to update their banking information;

1. SARS eFiling

This is the easiest and most popular method for updating the bank account on file on your SARS records;

1. Log into your SARS eFiling account.
2. Navigate to “Maintain SARS Registered Details”.
3. Click on “Banking Details”.
4. Update your banking information as required.
5. Submit the changes and upload the required supporting documents.
6. SARS will verify the new bank details before approval.

Tip: Ensure your banking details are in your name. SARS does not accept third-party bank accounts.

2. SARS Mobile eFiling App

This option is ideal for smartphone users who prefer managing tax affairs on-the-go;

1. Download the SARS Mobile eFiling app from the Google Play Store or Apple App Store.
2. Log in with your eFiling credentials.
3. Navigate to the “Personal Details” section.
4. Select “Banking Details”, then edit and submit.
5. Upload required documents via the app.

3. Visit a SARS Branch (By Appointment Only)

If you are not tech-savvy or your eFiling account is not active, you can visit a SARS branch.

Steps:

1. Book an appointment online via the SARS eBooking website.
2. Bring original documents with you (see below).
3. SARS officials will assist you in changing the banking details on their system.

Why Change your Sars Banking Details?

So, why should anyone bother updating their SARS banking details? SARS uses your registered banking details to:

• Pay out tax refunds to individuals or companies.
• Debit your account for tax payments (if applicable).
• Verify your identity and reduce fraud risk.

Incorrect or outdated banking details can lead to:

• Delayed refunds.
• Refunds being paid to the wrong account.
• SARS flagging your account for review or audit.

Who Can Change Banking Details with SARS?

The process to change banking details with SARS varies slightly depending on who you are:

• Individual taxpayers (Salaried employees, freelancers, etc.)
• Tax practitioners (on behalf of clients)
• Companies and trusts
• eFiling registered users

Documents Required to Change SARS Banking Details

Regardless of the category, certain documentation and authentication procedures must be followed. To prevent fraud, SARS has strict documentation requirements. Here’s what you’ll need:

For Individuals

• Valid South African ID (green barcoded ID, smart ID, or passport for foreign nationals).
• Proof of residence (not older than 3 months – utility bill, lease, etc.).
• Original bank statement (not older than 3 months) OR bank confirmation letter.
• Proof of address for both the individual and bank account holder (if different).

For Companies and Trusts

• Business registration documents (e.g., CIPC certificate).
• Resolution letter (authorising the representative to make changes).
• Bank statement in the name of the business/trust.
• ID documents of the representative.

For Tax Practitioners

• All of the above for the client, plus:
• Power of Attorney document signed by the taxpayer.

Note: Bank accounts must be in the name of the taxpayer. Joint, third-party, or closed accounts are not accepted.

How Long Does It Take to Update Banking Details with SARS?

The verification process usually takes:

• 24 to 72 hours if submitted online with valid documents.
• Up to 7 working days if there are discrepancies or manual verification is needed.

SARS may contact you if additional documentation is required or if they detect irregularities.

Common Problems and Solutions

Problem	Solution
Your new bank details are not accepted	Double-check that your name and ID match what’s on your bank account.
You get an error on eFiling	Try a different browser or clear cache, or use the Mobile eFiling App instead.
SARS says the documents are insufficient	Ensure documents are clear, recent, and uploaded in the correct format (PDF, JPG, etc.).
Refund delayed even after update	Contact SARS via the eFiling message center or call 0800 00 7277 for support.

Important questions and answers

The following questions and answers should help you navigate the process of updating your SARS bank account;

Can I use someone else’s bank account?

No. SARS only accepts banking details that are in your own name (for individuals) or the business’s name (for entities).

What happens if I don’t update my banking details?

You risk delays in receiving refunds, missed SARS payments, and potential compliance issues.

Can I make changes during tax season?

Yes. You can update your banking details at any time, including during the individual tax season (usually July to October).

Can I update via email or fax?

No. SARS no longer accepts banking detail changes via email or fax due to security reasons.

How long does SARS take to update banking details