Capfin Email Address for Documents

As a Capfin customer in South Africa, submitting documents electronically is a convenient and efficient way to manage your loan application or existing account. However, finding the correct Capfin email address for documents can be a challenging task. In this article, we will provide you with the accurate Capfin email address for documents, as well as a step-by-step guide on how to make a successful submission.

Capfin email for documents submission

The dedicated Capfin email address for documents in South Africa is docs@capfinmail.co.za. The subject of your email should be your South African ID number.

Alternative ways of submitting your documents to Capfin

The good news is that email is not the only way through which you can submit required documents when making a loan application.

You can also upload your documents online. Capfin has a web page that is dedicated to doing just that. When you go there, you will need to enter your South African ID number.

If you make your loan application at PEP or Ackermans, you can also submit your documents over there. That is probably the easiest way of doing this, since there will be staff there to help you out.

It’s also possible to fax your documents to Capfin. To do so, you need to use the fax number 086 688 0000. Write down your South African ID as reference on the fax.

Capfin can also get your documents directly from your bank. You will need to authorize them to do so. That only works if you bank with ABSA Bank, African Bank, Standard Bank or Nedbank.

Why Submit Documents via Email?

Submitting documents via email offers several benefits, including:

1. Convenience: You can upload and send documents from the comfort of your own home or office.
2. Time-saving: Email submissions are typically faster than traditional mail or in-person submissions.
3. Reduced paperwork: Electronic submissions minimize the need for physical paperwork, making the process more environmentally friendly.

Please note that this email address is only for submitting documents related to your Capfin loan application or account. For general inquiries or customer support, please visit the Capfin website or contact their customer service department directly.

Step-by-Step Guide to Submitting Documents via Email

To ensure your documents are submitted successfully, follow these simple steps:

1. Prepare your documents: Make sure you have all the required documents scanned or saved in a digital format (e.g., PDF, JPEG, or PNG).
2. Log in to your email account: Use your preferred email provider to compose a new email.
3. Address the email: Enter the Capfin email address for documents docs@capfinmail.co.za in the “To” field.
4. Type in your South African ID in the subject line
5. Attach your documents: Select the prepared documents and attach them to the email. Ensure the files are not too large, as this may cause delivery issues.
6. Include a brief message: Provide a short message or cover letter explaining the purpose of the document submission and your Capfin account or loan application details.
7. Review and send: Double-check the email address, attachments, and message before clicking the “Send” button.

Tips and Reminders

When submitting documents via email, keep the following in mind:

• Ensure your documents are clear, legible, and in the correct format.
• Use a secure and reliable internet connection to prevent data breaches.
• Keep a record of your email submission, including the date, time, and email address used.
• If you experience any issues or concerns, contact Capfin’s customer support team for assistance.

Rounding up

Submitting documents to Capfin via email is a convenient and efficient way to manage your loan application or account. By using the correct email address; docs@capfinmail.co.za and following the step-by-step guide outlined above, you can ensure a smooth and successful document submission process. If you have any further questions or concerns, please don’t hesitate to reach out to Capfin’s customer support team.